PROMINENT MEMBER OF PARLIAMENT EXPOSES EQUITY BANK
A popular member of Parliament has come out to expose Equity Bank for frustrating him.
Kikuyu MP Kimani Ichung’wa posted how Equity was giving him poor services.
‘Dealing with @KeEquityBank’s mobile banking is the most depressing and frustrating exercise I have engaged in over the last three weeks and an ever non-responsive customer care desk!’, he wrote.
Kenyans responded by saying:
Mayabi:
Go to the nearby equity agent and sort out your issues.. ama umetuletea Tudo..
Tony:
You are overreacting, you have the power to make policy which can improve service provision but uko juu ya gari daily
Korir:
I accidentally bought airtime of 2k from my account to safaricom line, they refused to reverse the money after calling customer care, on top of it he was kinda impolite. feeling robbed @KeEquityBank
Nyambura:
That’s the same way we feel when you don’t respond to our WhatsApp messages on various things. What goes around comes around
Kibet:
Equity is A scam I migrated to KCB.Equity is AZIMIO bank
Maina:
@KeEquityBank iko tu sawa, patience and follow up ndio key, don’t bully institutions the way you bully citizens on the roads and other https://t.co/6s5pG0HPMN don’t see other wealthy people tweeting about banks. They have their banks and do things intellectually
Mogendi:
was trying to shift from eazzy app to the new mobile banking app. @KeEquityBank couldn’t help me set it up. kazi ni kukupa tu options hazifanyi
Kiprono:
Thank you for raising your complain it is ironical that you people complain about bank problems, like me here I don’t have any bank accounts and Im Okey so please help me get on so that I can see this challanges
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